Chicks Feeders

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Shipping & Delivery

Chicks Feeders Overview

After years of careful development, our frozen feeders(Chicks Feeders ) department is considered one of the best in the business.

We’re continually setting new standards for the industry by:

Providing superior quality frozen feeders raised on a special proprietary diet designed to produce incredibly healthy and nutritious feeders.
Defining our sizes with generous weights, this insures that you get the best value in the industry. (When comparing our feeders with others always make sure to compare the gram weights and not just the sizes. In other words, our adult mice may be completely different from another company).
Processing feeders daily to ensure freshness.
Euthanizing our feeders with Carbon Dioxide (CO2), the most humane and painless way and the only way to ensure no harmful chemicals remain in the feeder.
Freezing our feeders individually and packaging them in extra heavy duty resealable commercial freezer bags.
Supplying superior packaging and fast economical shipping guarantees that your feeders will arrive frozen.
Shipping our frozen feeders in sealed, extra thick insulated boxes filled with dry ice.
Guaranteeing your complete satisfaction of the quality, appearance and freshness of every item we deliver.

Weight / Quantity:

Extra Small – 1.00 to 1.99 oz. / 25 Count Bag (Uses 6% of Box Space)
Small – 2.00 to 5.99 oz. / 10 Count Bag (Uses 9% of Box Space)
Medium – 6.00 to 9.99 oz. / 5 Count Bag (Uses 8% of Box Space)
Large – 10.00 to 13.99 oz. / 4 Count Bag (Uses 8% of Box Space)
X-Large – 14.00 to 17.99 oz. / 3 Count Bag (Uses 11% of Box Space)
XX-Large – 2.50 to 4.49 lbs. / 1 Count Bag (Uses 12% of Box Space)
XXX-Large – 4.50 to 6.49 lbs. / 1 Count Bag (Uses 15% of Box Space)

Additional information

SIZE	Extra Small (25 Count Bag), Small (10 Count Bag), Medium (5 Count Bag), Large (4 Count Bag), X-Large (3 Count Bag), XX-Large (1 Count Bag), XXX-Large (1 Count Bag)

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Shipping & Delivery

LIVE ARRIVAL GUARANTEE

We offer a 100% live arrival guarantee on all of our animals. We also guarantee the sex of the animal to match what was stated at the time the animal was purchased.

There are however circumstances that will void the live arrival guarantee. These circumstances include:

1. The buyer or a member of the household must be present to sign for the package on the first delivery attempt (Fedex provides time of delivery stamp).

2. A delay in shipping due to carrier mishandling.

3. Temperatures at the hub or destination being under 32°F or over 99°F for reptilles and under 40°F or over 85°F for isopods .

4. Animals held for pickup at a Fedex location must be picked up by the customer on the same day as arrival. (Photo Id must be provided and match the name used for shipping)

5. A delay in shipping resulting in rerouting due to an inaccurate delivery address being entered during checkout.

6. Any Live Arrival Guarantee requests must be made within 30 minutes of the package being dropped off by FedEx or 30 minutes of package being picked up at Hub if Hold For Pickup option was used.

Isopod Note: Isopod cups are overpacked with 2-5 isopods. Live arrival guarantee does not apply to overpacked isopods that may perish in transit. The live arrival guarantee is applicable to the total number of live isopods equaling the cup count purchased.

Should your animal perish in transit we will need you the buyer to provide a picture of the deceased animal on its back and to contact us upon receipt of the package. This must be provided within 30 minutes of the delivery time stamp.

Live arrival guarantee only applies to the shipping period and is void once you take possession of the animal.

Live arrival guarantee will only apply to the cost of the animal and will not apply to the cost of shipping. Shipping costs for replacement animals are the responsibility of the buyer.

Once inspected and accepted, the well-being of the animal is the sole responsibility of the buyer. DALGONASHIHPOOPUPPIES will not be responsible for any veterinary costs incurred by the buyer or for the maintenance and upkeep of the animal.